Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Inquiry & Order Information: Name, company, email, phone/WhatsApp, shipping and billing address, project type, order volume, destination country, and other details you submit through our inquiry forms or during checkout.
• Payment Information: Payment details are processed by our payment providers (such as PayPal, Stripe, or bank transfer). We do not store full credit card or banking credentials on our servers.
• Communications: Records of correspondence between you and our team, including email, WhatsApp, and contact form submissions.
• Automatically Collected Data: Browser type, device information, IP address, and pages visited, collected via standard server logs and analytics tools (such as Google Analytics).
• Cookies: Small files stored on your device used for session management, cart functionality, and analytics.

2. How We Use Information

We use your information to:

• Respond to inquiries and provide wholesale quotes
• Process and fulfill orders
• Communicate about your project, order status, or shipping
• Improve our products, website, and customer service
• Comply with legal and tax obligations
• Prevent fraud and protect the security of our Site

3. How We Share Information

We do not sell your personal information. We share information only with:

• Service providers who help us operate our business (payment processors, shipping carriers, email services). These parties are contractually bound to handle data confidentially.
• Logistics partners as required to ship and clear customs on your orders.
• Government authorities when required by law (subpoena, court order, tax/customs inquiry).

4. Data Retention

We retain inquiry records and order information for as long as necessary to fulfill our business obligations and comply with legal requirements (typically 7 years for accounting/tax purposes). You may request deletion of your data — see Section 7.

5. International Data Transfers

Verdform is based in China. By submitting information through our Site, you understand that your data may be processed in China and other countries where our service providers operate. We apply appropriate safeguards consistent with applicable data protection laws.

6. Security

We use industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. No system is 100% secure; we cannot guarantee absolute security but commit to addressing any incident promptly.

7. Your Rights

Depending on your jurisdiction (including GDPR for EU/UK residents and CCPA for California residents), you may have rights to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Object to or restrict certain processing
• Receive a copy of your data in a portable format
• Withdraw consent at any time

To exercise these rights, email info@verdform.com with the subject line “Privacy Request”. We will respond within 30 days.

8. Cookies & Tracking

Our Site uses cookies for essential functionality (cart, login) and analytics. You can disable cookies in your browser settings, though some features may not work as intended.

9. Children’s Privacy

Our Site is intended for business buyers and is not directed at children under 16. We do not knowingly collect data from children. If you believe we have, contact us for prompt deletion.

10. Changes to This Policy

We may update this Policy from time to time. The “Effective date” above will reflect the most recent revision. Material changes will be communicated via our Site or to known contacts.

11. Contact Us

Questions about this Privacy Policy?
Email: info@verdform.com
Website: https://verdform.com
WhatsApp: +86 156 7768 2823